Reviews
mKonnekt didn't just run our ads — they built us a customer engine. Their birthday club now has over 9,000 members across our three locations and brings back hundreds of guests a month, most arriving with family in tow. The chatbot handles the routine questions that used to jam our phone lines on Friday nights. For the first time, we know who our customers are, when they last visited, and what brings them back. We stopped renting attention and started owning relationships.
★★★★★
Marco R -
Owner, multi-location pizza franchise
The A2A dashboard finally showed us where our marketing money was actually going — and two channels we'd funded for years were producing almost nothing. We moved that budget into loyalty and SMS win-back campaigns, and repeat visits jumped 32% year over year. Our contact list grew from 4,000 to 22,000 through their sign-up incentives. Now I walk into leadership meetings with retention and advocacy numbers instead of likes and impressions. First agency where we're both looking at the same scoreboard.
★★★★★
Priya K -
Marketing Director, specialty retail chain
Our Google rating was stuck at 3.9, and you could watch people check their phones and walk next door. mKonnekt installed Kritiq feedback on every order, so unhappy customers tell us privately before they tell Google — we fixed problems we didn't even know we had. Meanwhile, their review campaigns nudged our happy customers to post publicly. Eight months later we're at 4.6, and weekend foot traffic followed. Onboarding took longer than promised, but once live, it runs itself.
★★★★★
Daniel T -
GM, fast-casual restaurant group
We were handing nearly 30% of every online order to delivery apps in commissions. mKonnekt moved us to foodKonnekt, their commission-free ordering, and that alone paid for the entire engagement. Every order now captures feedback, feeds our loyalty program, and grows our email list automatically. Their win-back campaign quietly emails anyone who hasn't ordered in six weeks — and it works while I'm busy in the kitchen. For a small family restaurant, a system that runs itself is everything.
★★★★★
Sofia L -
Owner, family dining restaurant
As a boutique, we can't outspend the malls — so mKonnekt built our strategy around the one advantage we have: customers who genuinely love us. Their referral program rewards regulars for bringing friends, and their review campaigns took us from 40 Google reviews to over 300 in a year. A simple photo contest filled our Instagram with real customers styling our pieces — it converts better than anything we produced ourselves. Our customers became our marketing department. 'My friend told me about you' is now something we can measure.
★★★★★
Aisha N -
Founder, boutique retail store
I've fired four agencies in twelve years — big promises, then vague reports full of 'brand lift.' What sold me on mKonnekt was accountability: every month we see the numbers for every A2A stage, for every unit, no jargon, no hiding. When our Tulsa location lagged on repeat visits, they diagnosed weak loyalty enrollment and fixed it within a month. Across seven units, our customer database has tripled and redemption-driven visits are something I can actually forecast. Only wish ad-hoc reporting between reviews were faster.
★★★★★
James W -
Franchise operator, QSR
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