Every marketing function, on one customer record

KustomerIQ Marketing brings the entire discipline into a single system: the customer data that defines who you are speaking to, the campaigns and journeys that reach them, the content and personalisation inside each message, and the reporting that establishes what the work returned.

  • No payment details required.
  • Use your own sending domain. 
  • Operational within one business day.

Trusted by growing restaurant and retail brands

KustomerIQ Marketing: one platform for every marketing function

Marketing teams seldom underperform through lack of effort; they underperform because the work is distributed across systems that do not reconcile with one another. The email platform maintains one definition of a segment, the SMS vendor maintains another, push notifications reside in a third application, and the consent record remains wherever it was first captured. In practice, the three are brought together only in a spreadsheet reconstructed manually at the close of each month..

The consequences are predictable. A single customer receives the same offer three times within a day, acquisition spend continues against a buyer who purchased the previous week, and campaigns cannot be attributed because the identifiers held in two systems do not correspond. The licence fees are rarely the principal cost. The principal cost is the duplication of audience work, the attrition caused by uncoordinated sends, and the engineering time absorbed each quarter in maintaining the integrations.

See it against your own data.

No payment details required · Operational within one business day.

Decoding the significant benefits of the marketing platform

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Fewer tools, lower total cost

One contract replaces four to seven licences, along with the integration maintenance each of them requires.

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One customer, one experience

Cross-channel frequency capping and quiet hours prevent the overlap that drives unsubscribes and complaints.

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Faster time to send

A single brief becomes three channel-ready assets, segmented and scheduled in one pass rather than four.

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Numbers you can defend

Holdouts on every campaign distinguish incremental revenue from baseline demand.

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Compliance handled at source

Consent is versioned per channel and enforced automatically; suppression is applied before send, not after a complaint.

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Marketing spend that does not compete with itself

Segments flow to Google, Meta, TikTok and LinkedIn as custom or suppression audiences.

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No lock-in by data

Profiles, events, consent records and campaign history are exportable in full at any time.

Why choose our marketing platform

One record, not several synchronised copies.

Segments are defined once and consumed by campaigns, journeys, suppression lists and paid audiences without being rebuilt. There is no synchronisation to fail.

01

02

Pricing by profiles and volume, not by channel.

Adding SMS or push to an existing email programme does not require a second contract, a second vendor assessment or a second procurement cycle.

03

Your domain, your reputation.

Sending domains and authentication records remain under your control, with guided SPF, DKIM and DMARC setup and managed IP warm-up.

Assisted migration rather than self-service.

Contacts, consent state, templates and historical performance are imported for you, existing programmes run in parallel while journeys are rebuilt, and a named implementation contact remains with the account through the first [period].

04

05

Governance suited to more than one brand.

Role-based permissions, workspace separation by brand or region, approval gates on send, single sign-on and a full audit trail of who authorised each dispatch.

06

Data portability as a standing commitment.

Everything you put in can be taken out in full, at any time, without a support request.

Connected Tools for Smarter Management

Launch targeted campaigns without threatening your profit line. Easily schedule limited-time offers, buy-one-get-one deals, or custom cross-product bundles that update all active sales checkout lanes concurrently.

Promotion

Analytics

Dive deep into visual performance metrics. Track your actual-versus-ideal product variance, calculate multi-location stock turnover, and receive clear profit breakdown charts to make informed operational moves.

Sales

Unify your revenue streams from every channel. Consolidate your in-store POS register receipts, online web orders, and third-party delivery marketplace transactions into a single dashboard for real-time sales visibility.

Review Management

Defend and build your digital reputation automatically. Monitor feedback from Google, Yelp, and Facebook in a single live portal, intercept negative experiences privately, and prompt happy buyers for reviews post-purchase.

Two questions we can answer in twenty minutes: what it would replace, and what it would cost.

Use your own sending domain · Operational within one business day

How it works

Connect your data

Link your commerce platform, product events, support desk and offline records by native connector, SDK, API or file transfer. KustomerIQ resolves the incoming events into one profile per person, with attributes, history and consent state held together.

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02

Define the audience once

Build a segment from behaviour, recency, value or predicted propensity. It recalculates continuously and is then available as an entry condition, an exclusion, a suppression list or a paid audience — without being rebuilt anywhere.

03

Describe the campaign

Write the brief in plain language. KustomerIQ drafts the email, the SMS and the push notification together, within your brand and legal constraints, and holds them as one campaign rather than three.

Review and approve

Edit any asset, compare variants, and route the campaign through your approval workflow. Version history records who changed what and who authorised the dispatch.

04

05

Schedule or trigger

Send at a fixed time, at each recipient's optimal send time, or as a step inside a journey with delays, branching and exit criteria. Frequency caps and quiet hours apply automatically.

06

Measure and iterate

Performance, revenue attribution and incremental lift against the holdout appear in a single view. Winning variants are promoted once significance is reached, and the results feed back into the same segments you started from.

Frequently Asked Questions(FAQs)

  • Do we have to adopt every channel at once?

    No, most teams begin with email, add SMS or push once the customer record is established, and expand from there. Each channel is independent at the point of adoption and integrated thereafter.

  • Can KustomerIQ replace our existing customer data platform?

    For most mid-market teams, yes. Where a warehouse-native data platform is already in place, KustomerIQ operates alongside it and consumes traits through reverse ETL.

  • Who owns the sending reputation?

    The sending domain is yours, and the authentication records remain under your control.

  • How is pricing structured?

    By addressable profiles and message volume, not by channel. Adding SMS to an existing email programme does not require a second contract.

  • What happens to our data if we leave?

    Profiles, events, consent records and campaign history are exportable in full at any time.

  • Still deciding? Begin with one campaign.

    Request a 20-minute demonstration. No payment details required. Operational within one business day.

One platform. Every channel. One version of the truth.

Begin with a single campaign and expand as the record fills.

No payment details required · Use your own sending domain · Operational within one business day

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