The POS Partner Program Built for Restaurant and Retail
mKonnekt gives POS providers, resellers and integrators two platforms to answer that with. KonnektIQ for store and operations intelligence. KustomerIQ for customer engagement and marketing. Both are built specifically for restaurant and retail operations, accessed through a single integration.
- Add capability in weeks.
- Unified integration for restaurant book & retail book.
- Stop losing deals.
Trusted by Growing Restaurants & Retailers
300+
Restaurant and retail locations supported
30+
POS & technology integrations live
12+
Years in restaurant and retail technology
150+
Solutions and capabilities available to partners
Two Platforms Built to Handle Critical Business Needs
Merchants expect their POS provider to address two critical business needs: providing clear visibility into store operations and helping drive customer retention and repeat business. While many POS platforms address operational requirements, customer engagement often requires additional solutions for loyalty, marketing, online ordering, and reputation management. This can result in fragmented technology stacks, complex integrations, and additional support requirements for POS providers without corresponding revenue opportunities.
mKonnekt connects
KonnektIQ and KustomerIQ to provide a more comprehensive technology ecosystem for merchants. KonnektIQ delivers visibility into sales, inventory, purchasing, pricing, product performance, and operations, while KustomerIQ connects customer data, loyalty, marketing, online ordering, feedback, and reputation management. Together, they connect operational and customer data across the merchant journey, helping businesses make informed decisions and deliver more relevant customer experiences.
Why They Work Better Together
The combination creates a continuous connection between business performance and customer engagement. KonnektIQ identifies what is selling, where opportunities exist, and which products may benefit from targeted promotion, while KustomerIQ uses customer insights to deliver relevant campaigns and engagement. Campaign responses and redemptions can then be connected back to business performance, giving merchants greater visibility into revenue impact and enabling more informed marketing and operational decisions.
What Partnership Offers Across Restaurant & Retail
For Restaurant Owners
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Accelerated Market Entry
Add loyalty, online ordering, marketing, promotions, customer engagement, and reputation management without lengthy development cycles, helping restaurants compete more effectively.
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Restaurant-Specific Capabilities
Support menus, modifiers, dayparts, online ordering, customer data, loyalty, promotions, and multi-location operations through solutions designed around restaurant workflows.
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Increase Revenue & Retention
Help restaurants shift customers toward direct ordering, increase repeat visits through loyalty, and use targeted marketing to improve customer engagement and lifetime value.
For Retail Businesses
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Connected Store Intelligence
Give retailers greater visibility into sales, inventory, purchasing, pricing, product performance, and category movement through connected operational capabilities.
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Smarter Customer Engagement
Enable retailers to connect POS transactions with loyalty, customer segmentation, promotions, marketing, reviews, and communication to create more relevant customer experiences.
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Drive Sales & Customer Loyalty
Help retailers identify purchasing patterns, promote relevant products, re-engage inactive customers, and measure campaign performance against actual sales and customer behaviour.
What Businesses Gain from the POS Partners Program
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A Stronger Value Proposition
A successful partnership should create measurable value for merchants while strengthening your competitive position. KonnektIQ and KustomerIQ provide connected capabilities that improve operational visibility, customer engagement, and revenue performance.
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Increase Revenue Opportunities
Restaurant operators can shift more ordering volume toward direct channels and reduce marketplace dependence. Retailers can use targeted promotions to improve product movement while protecting margins and avoiding unnecessary blanket discounts.
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Build a Connected Customer Base
Connect transaction data with customer profiles to turn anonymous purchases into actionable insights. Merchants can understand purchasing behaviour, identify valuable customers, and build stronger relationships without changing existing POS workflows.
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Increase Customer Retention
Integrated loyalty and engagement tools help merchants encourage repeat visits and identify customers becoming less active. Relevant rewards and targeted communications can motivate customers to return based on their actual purchasing behaviour.
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Strengthen Customer Reputation
Collect customer feedback following purchases and interactions, giving merchants greater visibility into service experiences. Teams can address issues appropriately while encouraging satisfied customers to share positive experiences through public review platforms.
Why Partner With mKonnekt
01
Accelerated Market Entry
Add loyalty, ordering, marketing, and business intelligence in weeks rather than lengthy development cycles. Respond to competitive demands faster without waiting for your internal product roadmap.
02
Built for Restaurant & Retail
Support restaurant workflows such as modifiers, menus, and dayparts alongside retail requirements including SKUs, inventory, and category management. Your merchants get industry-relevant capabilities without generic workarounds.
03
Create Recurring Revenue
Generate additional revenue through resale margins, revenue sharing, or referral income based on your partnership model, without building or maintaining the underlying software yourself.
04
Retain Account Ownership
Keep control of your merchant relationships, portfolio data, and brand throughout the partnership. Commercial responsibilities and account boundaries are clearly defined before implementation and documented for both parties.
05
One Integration, Both Verticals
Connect once and extend capabilities across restaurant and retail merchants with loyalty, ordering, customer data, marketing, store intelligence, and reputation management through one integrated partnership.
06
Never a Competitor
mKonnekt does not sell POS software and is not positioned to replace your core platform. We extend your capabilities, helping you deliver more value while protecting your customer relationships and competitive position.
How does our POS partner program work?
01
Discovery
We review your platform architecture, available APIs, merchant base, and capability gaps affecting sales. We also assess your restaurant and retail mix to determine whether KustomerIQ or KonnektIQ should lead the partnership.
02
Scoping
We map your existing capabilities against both platforms, prioritise opportunities based on merchant demand and implementation effort, and define the required data flows, authentication, integrations, and operational requirements.
03
Build & Certification
Development takes place in a controlled sandbox with a test merchant. Validation covers transaction accuracy, customer matching, loyalty accrual and redemption, order injection, menu synchronisation, SKU management, inventory synchronisation, and peak-volume performance.
04
Launch & Scale
A pilot group launches first, supported by trained sales and support teams. Once validated, merchant onboarding becomes repeatable, with additional KonnektIQ and KustomerIQ capabilities introduced as demand and adoption grow.
Tell us how you sell and which merchants you serve, and we'll identify the right structure.
For whom this is
Built for Modern Partners
01 - REACH
One Relationship. Five Open Doors.
Signing with mkonnekt connects you to operators across all five POS platforms simultaneously. No separate agreements, no individual onboarding with each vendor — one partner program, full ecosystem access.
02 - INTRODUCTION
Warm Introductions, Not Cold Leads.
We don't hand you a spreadsheet and wish you luck. mkonnekt actively co-introduces partners to operators in our network — you walk into conversations with context, credibility, and a warm referral already in place.
03 - DATA
Operator Intelligence You Can't Buy Elsewhere.
Our platform sits at the intersection of POS, marketing, and loyalty — giving partners access to behavioral insights that make every pitch more targeted and every campaign more effective.
04 - CREDIBILITY
A Brand That Already Speaks Restaurant.
mkonnekt has operated in the restaurant and retail tech space since 2011. When you co-sell under our name, you inherit that trust — shortened sales cycles, fewer cold objections, faster closes.
05 - MARKETING
Co-Marketing That Does the Heavy Lifting.
Joint email campaigns, co-branded sales collateral, social content, and shared case studies. We build the assets, you put your name on them — and both sides reach more operators, faster.
06 - GROWTH
A Partner Program That Grows With You.
Start as a referral partner, grow into a reseller, evolve into a strategic ally. mkonnekt's tiered program is built so your earnings and support level scale as your book of business does.
Frequently Asked Questions(FAQs)
Which partnership model is right for us?
It depends on how you already sell. Referral suits teams wanting revenue without operational change. Reseller suits those with an established sales motion — where most merchant service providers, ISOs and payment processors land. Technology and white-label partnerships suit POS platforms building a deeper ecosystem. The first call identifies the right structure; you don't need to decide beforehand.
Can we start in one model and move to another?
Yes, and many partners do. Referral is a common starting point for teams testing merchant demand before committing sales and support resource. Moving to a reseller or technology model later is a commercial conversation, not a re-integration.
Do we have to take every solution?
No, most partners begin with the one capability their merchants ask for most and add the rest once adoption is proven. The integration is built so that expanding later doesn't mean starting again.
Is there a minimum merchant count or volume commitment?
Requirements differ by model. Referral partnerships generally carry none. Reseller and white-label arrangements involve commitments proportionate to the margin and brand control they provide. This is discussed openly during scoping rather than discovered in the contract.
How do we earn from the partnership?
Resale margin, revenue share or referral fees, depending on the model. Terms are agreed per partnership based on scope and volume.
Who sets the price our merchants pay?
Under reseller and white-label models, you do. You control packaging, positioning and price to your own base. Referral partnerships use mKonnekt's pricing, with the referral fee agreed in advance.
Who owns the merchant relationship and the data?
You retain the merchant relationship, the portfolio data and your brand at the centre of every account. These boundaries are documented in the partnership agreement before any development begins.