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Technology & Integrations: Your Whole Stack Connected End to End

POS integration services for restaurants and retailers who already have the systems they need and just need them talking to each other. Our team scopes it, builds it, tests it, and keeps it running so orders, inventory, pricing, and customer data move between your systems without anyone re-keying anything.

  • Keep your current POS. 
  • Built and maintained by our team.
  • Live in weeks, not quarters.
  • Your data stays yours.

Trusted by growing restaurant and retail brands

Why your business needs technology and integration services

Most businesses don't have a technology problem — they have a connection problem. The POS records what sold in store, the website records what sold online, the delivery platforms hold their own numbers, and inventory lives in a spreadsheet someone updates when there's time. Every system works; none of them agrees, and the gap becomes somebody's manual job: orders are re-keyed from a tablet during the rush, the same price change is made in four places and missed in one, and stock that's accurate until the first online order. mKonnekt's technology and integration services connect the systems you already own – your POS stays where it is – so every order lands in one queue, stock draws from one live position, and pricing moves in both directions across every channel. And because integrations degrade quietly when a platform changes its API, we monitor and repair them as part of the engagement. You keep your systems. Nobody on your team is left making four platforms agree with each other.

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Social Media

Social media is often the very first touchpoint a customer has with your brand. We make sure that impression counts.

Comprehensive social media management: content planning, design, scheduling, and engagement to showcase your brand and drive foot traffic. We align every post with your marketing goals for growth-driven communication.

Content calendar planning aligned to seasons, events & promos

Platform-native creative for Instagram, Facebook & more

Community management and comment engagement

Monthly performance analytics and reporting

Social media is often the very first touchpoint a customer has with your brand. We make sure that impression counts.

Comprehensive social media management: content planning, design, scheduling, and engagement to showcase your brand and drive foot traffic. We align every post with your marketing goals for growth-driven communication.

Content calendar planning aligned to seasons, events & promos

Platform-native creative for Instagram, Facebook & more

Community management and comment engagement

Monthly performance analytics and reporting

Social media is often the very first touchpoint a customer has with your brand. We make sure that impression counts.

Comprehensive social media management: content planning, design, scheduling, and engagement to showcase your brand and drive foot traffic. We align every post with your marketing goals for growth-driven communication.

Content calendar planning aligned to seasons, events & promos

Platform-native creative for Instagram, Facebook & more

Community management and comment engagement

Monthly performance analytics and reporting

Widely Trusted by Growing Restaurant Brands

Bay 34th DinerBanushi'sCafe RepublicNew York PPSPaliosShiva Bar & GrillBay 34th DinerBanushi'sCafe RepublicNew York PPSPaliosShiva Bar & Grill

Explore Our Comprehensive Technology & Integration Services

Three areas, one engagement. You're not buying connectors and configuring them yourself, and you're not managing three vendors — the work is scoped, built, and maintained by one team with one point of contact.

1. Connect the POS you already run

What we handle

Scoping which data moves, in which direction, between which systems

Catalogue mapping: items, modifiers, categories, and pricing structures carried across intact

Two-way sync so changes made at the terminal and changes made centrally both propagate

Tax, tender, and reporting alignment so the numbers reconcile from day one

Testing against real data before anything goes live

Why it matters: most integration failures aren't technical. They're mapping failures — a modifier structure that didn't survive the move, a tax rule assumed rather than checked. Getting that right is the difference between an integration that works and one that quietly corrupts your reporting.

2. Every order in one queue, direct and third-party

What we handle

Direct website and app ordering injected straight into your POS, commission-free

Third-party delivery platforms consolidated into the same order flow

Menus, pricing, and availability pushed outward to every ordering channel

Availability changes reflected everywhere when something sells out

Removing the tablet farm and the manual re-keying that comes with it

Why it matters: Marketplace commission is expensive but unavoidable. The way to reduce it is to make your direct channel genuinely easier to order from and genuinely easier to run — which is an integration problem before it's a marketing one.

3. The tools around the POS, connected and monitored

What we handle

Inventory and purchasing connected so stock positions reflect every channel in real time

Pricing rules applied consistently across outlets, channels, and wholesale

Customer profiles unified across in-store and online, so loyalty recognises both

Review, feedback, and marketing tools tied back to actual transactions

Accounting and reporting exports aligned to the same figures your dashboard shows

Ongoing monitoring, alerting, and break-fix — including when a platform changes its API

Why it matters: Integrations degrade. Vendors ship updates, endpoints get deprecated, credentials expire. An integration nobody maintains is a problem waiting for your busiest week. Monitoring and repair are part of the engagement, not a separate support contract.

The audit maps your systems, shows where data is breaking, and puts a number on it.

You decide what happens after that.

A 30-minute call. No obligation and no system changes required to take part.

What "end to end" means when we say it

Scoped, not assumed

We audit what you're running before proposing anything, and you see the plan — what connects, in what order, moving what data — before work starts.

01

02

Bidirectional

Data moves both ways. Changes at the terminal reach your online channels; changes made centrally reach your terminals.

03

Real time

Sync happens as events occur, not overnight. Availability and pricing are the two places where a delay costs you a sale.

Resilient

Local operation continues if connectivity drops, and queued transactions reconcile automatically when it returns.

04

05

Maintained

Platforms change. Keeping the connections working is our job, not a project you repeat every time a vendor ships an update.

06

Auditable

Syncs are logged and failures are alerted, not silent. When a number looks wrong, there's a record of what moved, when, and from where.

The same systems, finally cooperating

  • ✓ The same price change made in four places
  • ✓ Orders re-keyed from tablets during the rush
  • ✓ Stock accurate until the first online order
  • ✓ Sold-out items still selling online
  • ✓ A broken sync discovered at month-end
  • ✓ Four vendors, four support queues

  • ✓ Changed once, reflected everywhere
  • ✓ Every order lands in the POS automatically
  • ✓ Live positions across every channel
  • ✓ Availability updated everywhere automatically
  • ✓ Failures alerted and repaired as they happen
  • ✓ One team, one point of contact

Why choose mKonnekt for technology and integrations

We connect what you own

The engagement begins from your existing stack. Keeping your POS is the default, not a concession you have to negotiate. We reveal what the platform genuinely can't do for you, before spending.

We work in your categories every day

Restaurants, retail, grocery, convenience, pharmacy, and wineries. Catalogue quirks, modifier structures, weighted items, tax handling, and platform behaviour don't come as surprises halfway through a build.

Scoped before it's sold

We map what you're running, identify where data breaks, and quantify the cost. You approve a written plan on what connects, in what order, moving what data before configuration.

Maintained within Engagement

This is the part most businesses learn the expensive way. Integrations degrade: endpoints get deprecated, credentials expire, vendors ship breaking changes.

One Team across Technology and Operations

The people connecting your systems sit alongside the people running your menus, campaigns, and reporting. When an integration changes how something publishes, the managing team knows.

Platform Expertise, without Dependency

As the team behind KonnektIQ, we understand this stack from the inside how POS systems behave, where ordering platforms break, what real-time sync actually requires.

How KonnektIQ Solves Your Retail POS Challenges

Built For Every Type Of Business

Apparel & Footwear

Departmental Stores

Supermarkets & Groceries

Electronics

Specialized Retail

Pharma & Healthcare

Lifestyle & Fashion

Multi-Chain Operations

From audit to fully connected, step by step

01

Tech stack audit

We map what you're running — POS, ordering channels, inventory, loyalty, accounting — and identify where data currently breaks. You get a picture of the gaps and what they're costing. What we need from you: a list of your systems and about an hour.

02

Integration plan

We confirm what connects first, what data moves in which direction, and how your catalogues map across. You approve it before any configuration begins. What we need from you: one review pass.

03

Build and test

Connections are established, catalogues mapped, rules configured, and everything tested against real data before it touches a live channel. What we need from you: platform access and one round of validation.

04

Go live and monitor

Channels are switched on in sequence rather than all at once. Your team gets a walkthrough on live numbers, and sync health is monitored continuously from then on. What we need from you: nothing routine. We flag what needs a decision.

how it works

Setup that's built to last — not just launched and left

Step 1

Tech Audit

We map your current systems, identify every gap where data is lost or duplicated, and understand exactly how your team works day-to-day.

Step 2

Integration Design

We design the integration architecture — which systems connect, how data flows, and what gets automated — and present a clear plan before building anything.

Step 3

Build & Test

We build, configure, and rigorously test every integration — including edge cases and failure scenarios — before going live in your actual operation.

Step 4

Monitor & Optimize

Post-launch, we monitor sync health, address issues proactively, and continuously optimize as your tech stack or platform requirements evolve.

How It Works

1

Map Out a Plan.

2

Ads, Content & Promotion

3

Daily Monitoring

4

Engagement That Compounds

5

Relentless Optimisation

What our Customers Say
Three delivery tablets gone, and my reports finally match.
We were juggling a POS, three delivery tablets, and an online ordering site that didn't talk to anything. My manager spent 45 minutes every night re-keying orders. mKonnekt's free audit showed us we were losing nearly $3,000/month to commissions, errors, and manual work. Three weeks after signing up, everything flowed straight into the POS. Six months in, we've moved a third of our delivery volume to commission-free ordering on our own site – and I run both locations from one dashboard.
★★★★★
Marco D - Restaurant Owner, Dallas TX
Pricing across POS, lottery, and wholesale is finally under control.
Running a liquor store means juggling retail pricing, wholesale, and lottery management, and our old setup meant updating each system separately. Mistakes were constant. KonnektIQ connected everything around our existing POS — no replacement needed, which was my biggest fear. Now one price change updates everywhere instantly. The team handled setup end to end and even tested offline scenarios before launch. Inventory shrinkage from pricing errors is down noticeably, and my staff isn't double-entering anything anymore.
★★★★★
James K - Convenience & Liquor Store Owner, Houston TX
Smooth setup, real savings — just be ready to participate in the design phase.
I expected weeks of downtime and a pushy upsell to replace our POS. Neither happened. The audit was genuinely free and showed exactly where our data was being lost between systems. Launch took about a month for our tasting room and DTC store. The only reason it's not 5 stars: the design phase needed real input from us – a few detailed sessions about our catalogue and workflows. Worth it, though. Orders, inventory, and our loyalty program now run off one source of truth, and we own all our customer data.
★★★★★
Elena R - Winery & Tasting Room Manager, Napa CA

Is this the right fit for your business?

This is built for you if:

Someone on your team re-keys orders from a tablet into the POS

Your online stock and your actual stock disagree often enough that you've stopped trusting one of them

A price change means logging into four systems

You've been quoted a POS replacement when what you needed was a connection

An integration you paid for once has quietly stopped working

You're adding a location or a channel and the current setup won't stretch

Not sure? The free tech audit maps your actual systems and shows you where data is breaking — usually a faster answer than a checklist.

Get a free tech stack audit

Tell us which POS system and tools you're running. We'll map the gaps in your stack, show you exactly what we'd connect and automate, and put a number on what the disconnection is costing you today. The audit is free. The clarity is immediate.

A 30-minute call. No obligation and no system changes required to take part.

Frequently Asked Questions(FAQs)

  • Do I have to replace my current POS?

    No. Keeping your POS is the default. We connect to the system you already run — certified integrations where they exist, API-level work where they don't — so your staff keep using the terminal they know.

  • Which POS systems do you work with?

    The major retail and hospitality platforms, plus API-level work for systems without an off-the-shelf connector. If yours isn't on the standard list, bring it to the audit and we'll confirm what's possible before you commit to anything.

  • How does delivery app integration work?

    Orders from marketplaces are consolidated into the same flow as your direct online and in-store orders and injected into your POS. Menus, pricing, and availability flow outward the same way, so when an item sells out it comes off every platform. Your team works one queue instead of watching several tablets.

  • How long does an integration take?

    Weeks rather than quarters for most engagements. The exact timeline depends on your POS platform, SKU count, and how many channels are in scope. The audit gives you a specific estimate before you begin.

  • What happens when a sync fails?

    Your POS keeps operating locally, so selling never stops, and queued transactions reconcile automatically once the connection returns. Failures are logged and alerted rather than passing silently, so they're corrected before they reach your reporting.

  • Who maintains the integration after go-live?

    We do. Monitoring, alerting, and repair are part of the engagement, including when a platform changes its API. This is a service, not a one-off build.

  • Who owns the customer and sales data?

    You do. Your data stays yours and is exportable at any time. We process it to operate the integrations and reporting you've configured, and nothing beyond that.

Still have questions?

The audit call answers them against your actual stack, not in the abstract.

FREQUENTLY ASKED QUESTIONS

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